Frequently Asked Questions

What is the series schedule?
Please see below for a complete schedule of the webinar series.

What time are the webinars scheduled?
Each webinar will be at 12:00 pm EST.

Do I have to register for the webinars?
No. Just simply visit this page on the day on the webinar air date and click the "Watch" link beside the webinar topic. You will have to install Webex application onto your computer. Webex is a safe program and should take about 5 minutes to download.

Will the webinars be offered in Spanish?
Currently, the webinars will be presented in English and offered for re-watch in English only.

How can I watch the webinar after the original air-date? 
To watch the webinar after the original air-date simply visit this page and click the "Watch" link beside the webinar topic. 

Can I receive a hard copy of the webinars?
Currently, there is not a hard copy available. However, check back after the completion of the series for an update.


Dairy Stockmanship Skills | September 29, 2016 | Watch | Preview | Recap
Speaker:  Ben Bartlett, DVM, former Michigan State University Extension educator and livestock producer
Calm, efficient and gentle animal handling practices are the goal of every dairy farmer. This webinar, led by Ben Bartlett, DVM, former Michigan State University educator and livestock producer, will cover changes that are coming with Farm Program Version 3.0, including documentation of training for all employees with animal care responsibilities in stockmanship and other areas. He will offer guidance on best practices around handling and moving cattle. Based on established principles of animal behavior, this webinar will address efficient and humane handling of dairy cattle, flight zones and point of balance. Humane loading/unloading and transportation will also be covered. 


Calf Care | October 6, 2016 | Watch | Preview
Speaker: Liz Cox, DVM, MS, dairy technical services veterinarian, Merck Animal Health
Top-quality care from trained employees, along with positive human interactions, favorably impacts a calf’s future performance as a milk cow. Liz Cox, DVM, MS, Merck Animal Health dairy technical services veterinarian, will explain good stockmanship practices, colostrum management, water and feed availability, and written protocols for newborn and milk-fed calf management. She will also review handling and movement, employee training and ways to reduce stress during processing. 


Euthanasia Guidelines | October 20, 2016 | Watch | Preview
Speaker: Jan Shearer, DVM, MS, professor and extension veterinarian, Iowa State University College of Veterinary Medicine
Making the decision to euthanize an animal is always difficult. Jan Shearer, DVM, MS, professor and extension veterinarian, Iowa State University College of Veterinary Medicine, will review the decision-making process for euthanasia and considerations for selection of method. In this webinar, Dr. Shearer will provide tools and information that can minimize pain and distress in the animal. 


Handling Non-Ambulatory Cattle | November 3, 2016 | Watch | Preview
Speaker: Greg Crosley, DVM, practicing veterinarian, Countryside Veterinary Service, Cement City, Mich.
Providing the best care is especially important when a cow goes down due to illness, injury or weakness. Greg Crosley, DVM, is a practicing veterinarian and expert in training dairy employees to understand, assess, properly transport and care for down cows. This webinar will help you develop the skills and a protocol for responding to a down cow emergency. 


Pain Management | TBD
Speaker: TBA
Pain can be defined as an unpleasant physical sensation occurring in varying degrees of severity as consequence of injury, disease or from a medical or management procedure. The goal of any dairy is prevent animals from experiencing any type of pain throughout their lifetime to ensure their well-being. Unfortunately, there are times when painful procedures must be conducted for the animals’ health and safety and for employee safety. While necessary, it is critical to reduce the amount of pain animals experience during and after these procedures to ensure long term well-being and productivity. The webinar will discuss and provide pain mitigation options and management tools that producers can use in order to effectively manage pain that animals may experience during necessary procedures and in times of injury or disease.


Record Keeping & Drug Residue Prevention: An Industry Opportunity | December 8, 2016 | Watch | Preview
Speaker: Norman Stewart, DVM, MS, manager of livestock technical service, Merck Animal Health
Increased public pressure around judicious use of medically important antimicrobials and the Veterinary Feed Directive guidelines present an industry opportunity to demonstrate the good work dairy farmers are doing to provide safe food from animals that are well cared for in a healthy environment. In this webinar, Norman Stewart, DVM, MS, manager of livestock technical services, Merck Animal Health, will guide you through adherence to important best practices including ensuring animals are permanently identified and permanent drug treatment records are maintained and easily accessible.


Building Strong Herd Health Programs | December 15, 2016 | Watch | Preview
Speaker: Scott Nordstrom, DVM, director of dairy technical services, Merck Animal Health
A strong herd health program emphasizes prevention, rapid diagnosis and quick decision making on necessary treatment for sick or injured animals and is vital to  ensure healthy cows reach their full performance potential. Because every dairy operation is unique, it is important to work with your veterinarian to create a herd health plan. Scott Nordstrom, DVM, director of dairy technical services, Merck Animal Health, will review what is new with Farm 3.0 as it relates to the veterinary-client relationship (VCPR), and developing a written herd health plan for your dairy. 


Cattle Marketing | January 12, 2017 | Watch
Speaker: Lowell Midla, MS, VMD, veterinary technical services manager, Merck Animal Health
Marketing a dairy animal as beef is an important part of dairy farming and transitioning a cow to the beef sector at the right time is important. Lowell Midla, MS, VMD, Merck Animal Health veterinary technical services manager, will share guidelines on when to market, fitness for transport, observing withdrawal periods and proper protocols for selling and transporting as specified under FARM 3.0. 


Preparing for the Unexpected | January 26, 2017 | Watch
Speaker: Rick Jackson, U.S. dairy product manager, Merck Animal Health 
Preparation is the key to avoiding an emergency and will save you valuable time, if and when an emergency happens on your farm. A preparedness plan should cover a variety of issues that could arise on the farm from a natural disaster to a herd health epidemic. In this webinar, Rick Jackson, U.S. dairy product manager, Merck Animal Health, explains how to develop an on-farm preparedness plan, as outlined in the Dairy C.A.R.E. Initiative, and walks through possible scenarios and how to put a plan in place to deal with them. 


Emerging Issues | Febuary 7, 2017 |
Speaker: Jamie Jonker, Vice President, Sustainability & Scientific Affairs, National Milk Producer's Federation
The roster of standard operating procedures and recommended practices on dairy farms is evolving, shaped by new technology, new science, and practical experience. What is new is that this evolution is increasingly driven by both measurable animal welfare outcomes and by societal pressures about what is acceptable, as expressed by the clear and unequivocal expectations of our customers. The trust previously granted to farmers has been eroded, in part, by a continued barrage of coordinated campaigns promulgated by animal rights groups. Dr. Jamie Jonker will discuss a variety of issues from polled genetics to dam-calf separation to antibiotic-use which are emerging issues identified by our consumers, customers, advocacy groups, and regulators. 



What is the Dairy C.A.R.E. Initiative?
The Merck Animal Health Dairy C.A.R.E. Initiative supports dairy producers in their efforts to provide quality animal care 24/7. Developed with input on best practices and tools from leading veterinarians, university experts and dairy producers, Dairy C.A.R.E. provides the resources dairy farmers need to maintain sound policies, hire the right people and make sure they are properly trained. An extension of Dairy Care365®, Dairy C.A.R.E. was designed to complement the FARM (Farmers Assuring Responsible Management) Animal Care Program administered by the National Milk Producers Federation (NMPF) and help producers meet or exceed FARM Animal Care Program requirements. Merck Animal Health is partnering with NMPF to help ensure a comprehensive, industry-wide approach to employee training and animal care in the dairy industry. Through the partnership, dairy producers across the country will have access to tools, resources and workshops available through the Dairy C.A.R.E. program, including: